Our Story
Building the fastest customer support workflow for modern Shopify brands.
Zyyp is a collective of operators, designers, and engineers who spent the last decade scaling e-commerce experiences. We know the frustration of juggling customer emails, DMs, and order questions— so we built an AI-powered assistant that streamlines every touch point without sacrificing your brand voice.
What we believe
Support teams deserve tools that work as hard as they do. That means automations that are transparent, data that is actionable, and workflows that feel intuitive from day one. We focus on building experiences that are opinionated, but flexible enough to adapt to every brand.
How we work
We design with your customers in mind, shipping updates every two weeks and layering feedback loops directly into our roadmap. The team is remote-first with bases in India, Singapore, and Canada, enabling 24/5 coverage for all enterprise support plans.
Our mission
Give every e-commerce team a co-pilot that resolves issues in seconds, uncovers revenue opportunities, and keeps customers loyal. We are on a mission to make support a strategic advantage—not a cost center.